Services

1

Design & strategy

  • Content creation & management
  • Template design & development
  • Search engine optimisation
  • Load time acceleration
  • Domain management

With over 15 years experience and a cabinet of awards given in recognition of design excellence, my work is renowned for being uniquely easy to use and guaranteed to deliver at least a 5x return on investment. I integrate seamlessly with client teams, helping them to innovate and work more efficiently.

Design services

2

Maintenance & support

  • Content creation & management
  • Template design & development
  • Search engine optimisation
  • Load time acceleration
  • Domain management

I'm a reliable website manager with experience in web domains (DNS), WordPress, SquareSpace and other site building platforms. I can write code including HTML, CSS, JS and Python. I can improve your site's performance, content and automated synchronisation with third party services.

Web support services

3

User research

  • Customer experience mapping
  • Data analytics & reporting
  • Contextual observation
  • Focus group interviews
  • User testing

I'm a highly observant and empathetic researcher, described by clients as "disarmingly honest". I am particularly effective when carrying out contextual field research, where I spot small but critical details that translate to valuable insights that help guide strategic product design decisions.

User research services